How to Configure Approval Reassignment

This feature is only available from Out Of Office Assistant Version 4.4.0 onwards.

Approval Reassignment

Users can add a Stand-in in their Out Of Office rules. These apply to both recurring and one-time rules. They will only appear for Jira service projects.

By configuring a Stand-in, the selected user will be added / replace you as an approver in the approvers custom field as specified in your workflow.

Recurring Rule

One-time Rule

Term	Definition
Approval Handling	How approvals that are pending you should be handled while you are Out Of Office Replace with Stand-in: You will be replaced by your stand-in Add Stand-in: Add your stand-in into the list of approvers Do not make any changes: No changes are made to the approvers field
Approver Stand-in	The user who will be taking over any approvals while you are Out Of Office.

Term

Definition

Approval Handling

How approvals that are pending you should be handled while you are Out Of Office

Replace with Stand-in: You will be replaced by your stand-in
Add Stand-in: Add your stand-in into the list of approvers
Do not make any changes: No changes are made to the approvers field

Approver Stand-in

The user who will be taking over any approvals while you are Out Of Office.

Note that existing rules will not have a stand-in configured. If no stand-in is chosen, no action will be taken.

Things to Take Note

There are a few limitations for approval reassignment:

The update of the approvers will occur after a delay of up to 1 minute. As such, you may not see the reassignment occur immediately.
Currently, only multi-user picker fields are supported for the approvers custom field.