Data Security and Privacy Statement

We respect your privacy

This Privacy Policy outlines how we treat your personal information.

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of our organization except as noted below.

With Whom Do We Share the Personal Information We Collect Through This Site

Our Service Providers, Business Partners and Others

We may share your personal information with companies (including our affiliates) that perform services on our behalf, for example, companies that help process credit card payments. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide specific services on our behalf.

Government and Legal Disclosures

We may disclose the personal information we collect through this Site, when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce our Terms and Conditions or other agreements that govern your use of this Site; or to protect the rights, property or safety of our company, our users, or others.

Business Transfers

Your personal information may be transferred to another entity (either an affiliated entity or an unrelated third party) in connection with a merger, reorganization, dissolution or similar corporate event. If such a transfer were ever to occur, the acquiring entity’s use of your personal information will still be subject to this Privacy Policy.

What information do we collect

Information relating to your access to our websites such as date and time of your visit, the originating IP address, browser type, referral source, length of visit and pages and images requested
Information that you provide to us for the purpose of registering with us, including information for the purpose of subscribing to our services and email notifications

We use Google Analytics to collect detailed statistics and help us understand how you use our web sites. Google Analytics uses cookies and other means to transfer some information about how you're using our websites to Google Servers. Details are available in Google Analytics Terms of Service

How do we use your information

We use your information for the following cases:

Provide, operate, maintain, improve and promote our services
Monitor and analyze trends, usage and activities for marketing or product development purposes
Track and manage your requests/feedback
Improve the product based in feedback provided
Communication with you

We are using Atlassian's Jira to track your support tickets, feedback and feature requests. You can refer to Atlassian's Privacy Policy.

We are using MailChimp service for maintaining mailing lists and sending out newsletters. It is therefore essential to transfer to MailChimp your email, first name and last name (if the latter are provided).
You can refer to MailChimp's Privacy Policy.

Security

We take every precaution to protect your personal information. In addition, we have strict security protocols in place to protect our customer database from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss. We only allow access to the customer database when absolutely necessary, and then under strict guidelines as to what use may be made of such details. We may ask you for proof of identity before disclosing any personal information to you.

Cookies

A "cookie" is a small data text file that is placed in your browser and allows us to recognize you each time you visit this site (personalization, etc). Cookies themselves do not contain any personal information, and we do not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as newsfeeds.

Some of our business partners (for example, 3rd party service providers) may use cookies on our Site or their own sites. We have no access to, or control over these cookies. You are not obliged to accept a cookie from us, or any other website, and you may modify your browser so that it will not accept cookies, although some features on the Site may not function if you do.

Policy Amendments

We may update this privacy policy from time to time by posting a new version on this web site.
Users can request to be notified on an update by sending the request to addons@akeles.com. Policy was last updated on 07 Feb 2019.

Contact Information

For any other information or comments, please contact us at 8 Eu Tong Sen Street #14-94 The Central Singapore 059818 or email contact@akeles.com