How to Configure OOO Options

Introduction

Out of Office Assistant allows users to configure the app based on their working style and different usage scenarios.

Available options

Do not reassign back to coverer if I am assigning to myself

This option is useful when you are still diligently checking on Jira during your vacation.
For those special tasks that you will like to handle yourself, you can reassign them back to yourself only when this option is enabled. Otherwise, OOO Assistant will reassign them back to the coverer again.

Allow the coverer to reassign back to me when I am Out-of-Office

In some cases, the coverer may feel that it is better for the original assignee to handle the task.
This option prevents OOO Assistant from reassigning back to the coverer again.
So you may need to coordinate with your coverers on the desired arrangement.

Out of office reply when mentioned in comment or description

While OOO Assistant is mainly used for updating the assignee, it is also able to alert fellow users when the OOO user is tagged in description or comments.

This option can be used to allow OOO Assistant to post Out-of-office reply automatically when the mentioned user is away from office.

This feature is located on the right side of the issue view to provide immediate visibility regarding the availability of the Reporter or Assignee.

Feature setting	Information displayed for Out of Office Reporter/Assignee
Checked	Full Context: Status, return date, custom message, and coverage details.
Unchecked	Privacy Mode: Displays the "Out of Office" status only

Exclusion Filter Type

There are some cases where Out of Office checks are not required:

Updates to closed work items
Certain project spaces where reassignment should not happens
When housekeeping is done to reassign from deactivated users

By default, the Jira admin can configure the Default Exclusion Filter which is applied to all Jira users.
If the updates matches the criteria of the exclusion filter, the Out of Office checks will be skipped for that work item.

You can use this option if you need to override the default settings.

The following options are available:

Exclusion Filter Type	Purpose
None	Do not exclude any work items from OOO checks
Default Filter	Use the Default Excusion Filter set by the Jira admin which is the default setting
User Defined Filter	Use my own exclusion filter to have a personalized filtering of work items from OOO checks

How to access the options

You can access the Out of Office Assistant page from the left sidebar.

Your apps > Out Of Office for Jira Cloud

If the left sidebar is hidden, you can toggle it by clicking on the Expand Sidebar icon at the top left corner

Click on the Options button near the top right corner
The pop up panel will appear with the options
You can modify the settings as required
Click on the Submit button to save the settings