How to Configure Approval Reassignment | Out of Office Assistant for Jira Cloud

This feature is only available from version 5.0.0 onwards.

Background

Often, you may be tasked to handle approvals from JSM. Typically, for any issue, the group of users who are approvers will be different from the group of users who will be assignees. As such, the person you want to reassign a task to during your absence may not be the same as the person who can approve issues on your behalf.

With the addition of Stand-ins, you can define who can take over your approvals during their absence.

Solution

When configuring a One-time Out of Office Rule / Recurring Out of Office Rule, you can specify

Approval Handling	How new approvals that are pending you should be handled while out Replace with Stand-in: You will be directly replaced by your stand-in Add Stand-in: Your stand-in will be added to the list of approvers Do not make any changes: No changes are made.
Approver Stand-in	The user who will take over new approvals while you are out

Approval Handling

How new approvals that are pending you should be handled while out

Replace with Stand-in: You will be directly replaced by your stand-in
Add Stand-in: Your stand-in will be added to the list of approvers
Do not make any changes: No changes are made.

Approver Stand-in

The user who will take over new approvals while you are out