Bulk Approvals Plugin
Bulk Approvals Plugin
Breadcrumbs

Limit Bulk Approvals to Authorised Users (v4.4.0)

Background

For some cases, it might be necessary to display the Bulk Approval option in the Customer Portal’s Requests dropdown menu only to selected group of users.

This feature is available from version 4.4.0 onwards.

With Access

Without Access
With Bulk Approval menu item.png

 
Without Bulk Approval menu item.png

How to set up

Jira Admins can access the setting from Settings > Manage Apps > Bulk Approval > Restrict Link

You add those groups who should see the link.

When the Include Customers option is enabled, all customers will be able to view the Bulk Approval link.

Bulk Approval Restrict Link.png

For example, the configuration in the screenshot above does the following:

  • only the Service Desk agents (which is in the jira-servicedesk-users group) can do bulk approval.

  • Other Jira users will not be able to see the link

  • JSM Customers will also not be able to see the link

 

If you would like all users to access the link, please add the groups specified in the Application access .