In the event some attachments have been incorrectly marked, it is still possible to recover them as long as they have not been permanently deleted.
How to Access
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Login as a Jira administrator
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Go to Administrator > Issue Archiver
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Go to the Marked Attachments page
If you are a project admin, you can go to the Marked Attachments page in your project settings to see the corresponding marked attachments belonging to your projects.
Unmarking Attachments
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Select the attachments that you would like to unmark by using the checkboxes on the left
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Click on Unmark Selected Attachments
You can use the search bar above to search for specific attachments. This is useful if a user reports that they are unable to access an attachment which they believe should not be marked.