Differences between the Cloud and Data Center editions

Automatic Issue Reassignment

• Automatically reassigns newly assigned Jira issues to a designated "Coverer" while the original assignee is away

Auto-Reply Comments

• Posts a pre-configured out-of-office message as a comment on an issue when the assignee is mentioned (@mention) or when a new comment is added

TODO To perform Out Of Office check when users are mentioned in comments or description now

Project-Specific Rules

• Allows users to set different coverers or messages for different Jira projects or assign one global rule for all projects

Spam Protection

• Limits automatic out-of-office comments to once per day per issue to avoid cluttering the activity stream.

Active Rule Banner

• Display an Out Of Office banner for user with active rule

It will display the active rule information as a flag in the bottom left corner of the Jira issue

One-Time & Recurring Rules

• Support for both one-off absences (vacations) and recurring absences (e.g., being away every Friday)

Approval Reassignment

• Specifically reassigns Jira Service Management (JSM) approval requests to a coverer to prevent workflow bottlenecks

User Preferences

• Options to toggle whether the assistant should trigger for @mentions, direct assignments, or new comments.

Proxy Rule Creation

• Allows administrators to set out-of-office rules on behalf of other users who have already left.

Exclusion Filters

• Admins can use JQL to define specific issues (e.g., high-priority bugs or specific issue types) that should never be reassigned

Visual Status Indicators

• Highlights OOO users in the Jira interface to notify colleagues of their absence before they attempt to assign a task

• Choose Out Of Office Avatar

it is not possible to change the user display name and avatar

Permission Validation

• Checks that the chosen "Coverer" actually has the necessary project permissions to view and edit the reassigned issues

It will return all the users for the project

Internal Comment Toggle

• For Service Management, admins can ensure OOO replies stay as "Internal Comments," keeping them hidden from external customers

TODO To add “Make all comments internal” option

Workflow Post-Functions

• Post-function that checks if an assignee is out of office at specific steps in a Jira workflow transition

TODO To perform Out Of Office check when there is status change

REST API Support

• Full API access to programmatically configure user settings, OOO periods, and rules.