Dashboard Assistant for Jira Cloud
Dashboard Assistant for Jira Cloud
Breadcrumbs

How does Dashboard Assistant works

Dashboard Assistant uses Jira to store the data so that

  • there is no need to store the data in external servers

  • the discussion can be easily searched within Jira

  • it is easy to enhance or finetune by making configuration changes within Jira itself

How it works

  1. For each comment gadget, the app will create a new Team-managed Jira project automatically.

  • The project name is in the format COMMENT_GADGET_<DASHBOARD ID>

  • The project key is in the format CG_<DASHBOARD_ID>

Example, if the dashboard is available at https://xyz.atlassian.net/jira/dashboards/12345, the project will be at https://xyz.atlassian.net/browse/CG_12345 with the project name COMMENT_GADGET_12345

  1. A new Jira issue is created for each new reporting period (set by Schedule Frequency )

  2. All the discussions for that period are added as comments for that Jira issue

  3. The notifications are handled via the issue watcher list, so Jira will handle the notifications on behalf of the app when new comments are added

  4. There is a scheduler which will be responsible for adding new Jira issues in the associated Jira projects to trigger a new round of review

Some user visible data are stored within the Jira issues so that power users can also access/modify with ease.
Users can also modify the access control via Jira in-built project settings.

Those backend data which should not be modified by end users are stored using Forge hosted storage.