Virus scanning safety limit

Introduction

Consecutive virus scanning errors are likely due to misconfiguration or permission issues.

To minimise data patching, virus scanning will now be paused if it encounters 5 errors/infections within a 30-minute period.

When paused:

• An alert banner will be displayed to Confluence admins.

  

• An email notification will be sent to the configured Confluence Sysadmin Group.

  

What to do when virus scanning is paused

Admins can review the errors/infections in the Attachment Scanning Status page.

To resume virus scanning, admins can choose to:

• Rescan attachments of related scans

• Delete records of related scans