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Attachment Scanning Status

Introduction

The Attachment Scanning Status page allows admins to view the scan status of all nodes.

For each node, admins can:

  • View the list of related scans (infections/errors)

  • Rescan attachments of related scans

  • Delete records of related scans

This helps to facilitate troubleshooting in situations where there are scanning errors or false positive infections.

acc attachment scanning status.png

Rescan attachments

To rescan attachments, click Rescan attachments → Confirm.

  • The attachments will be re-queued in the Attachment Scanning Queue for scanning.

  • The records of related scans will be cleared.

  • The scan status will return to OK status. Virus scanning will resume if it is paused.

acc attachment scanning status rescan attachments dialog.png

Delete records

To delete records, click Show related scans → scroll to the bottom → click Delete records → Confirm.

  • The records of related scans will be cleared.

  • The scan status will return to OK status. Virus scanning will resume if it is paused.

acc attachment scanning status delete records.png
acc attachment scanning status delete records dialog.png

How to access Attachment Scanning Status

This page can be accessed from the Attachment Scanning Queue page.

If there are 1 or more errors in any of the nodes, the Details link will appear beside the ERROR status.

acc attachment scanning queue status error.png

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