RAG Status Plugin
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User Guide

Introduction


The RAG status plugin provides a basic RAG indicator (Red, Amber, Green) that is a custom field that can be placed on an issue screen.

RAG Use Case.png

Usage


Access custom fields settings

  1. Click Settings > Issues on the top right hand corner.

    admin settings issues.png


  2. Click Custom fields under Fields section on the left panel.

    admin left panel custom fields.png


Creating the custom field

  1. Click on the Add custom field button.

    add custom field.png


  2. Click All or Advanced, search for RAG Status Field, select and click Next.

    RAG Custom Field.png


  3. Fill in the necessary information, then click Create.

    configure rag status field.png


  4. Select the screens to add field to and click Update.


Configuring the custom field

  1. On the View custom fields page, click Settings > Configure on the field that you wish to configure.

    configure rag field.png


  2. Under RAG options, click Edit RAG options.

    edit rag options.png


  3. Select Display Type and Hide Text? (if you do not want the text Red / Amber / Green for the field) and click on Update.

    RAG_configuration.png
  4. Click Done to return to the previous page.