Configuration
The settings are categorised into the following tabs:
File Type Blocking
Refer to Restrict attachments by file type for more info on the filtering.
Settings | Description |
---|---|
Filter Mode | Filter mode for uploaded attachments:
|
Extensions | List of comma delimited file extensions to be filtered. |
MIME Type Check | Checks the MIME type of the uploaded attachment:
MIME Type checking provides additional protection because it is not possible to bypass file type checks by renaming the file extension. |
Exceptions | Always allow files without extension
|
Always allow password protected Microsoft Office files
| |
Always allow Microsoft Office files encrypted with sensitivity labels
| |
Error Message | The error message to display when invalid files are being attached to the issue. For example: This file type is not allowed. |
Actor | The user to add comment when attachments have been deleted due to invalid extension/mime type. Leave blank to set as Anonymous. |
Comment Visibility SERVICE DESK | The security level of the comment added:
|
File Size Checking
Refer to Limit the file size for different user groups for more info on setting the file size limits.
Settings | Description |
---|---|
File Size Check | To check file size of uploaded attachment:
|
Error Message | The error message to display when file size exceeds the limit. For example: The file size has exceeded the maximum size limit. |
Total Size Limit | The total attachment size limit per issue. Enter '0' for no limit. |
Total Size Limit Error Message | The error message to display when total attachment size in issue exceeds the limit. For example: The total attachment size in this issue has exceeded the limit. |
Count Limit
Settings | Description |
---|---|
Max Attachment Limit | The maximum number of attachments allowed per issue. Enter '0' for no limit. If no attachments are allowed, admins can revoke the Create Attachments permission in the permission schemes. |
Error Message | The error message to display when number of attachments in the issue has reached the limit. For example: The number of attachments in this issue has reached the limit. |
Duplicate Blocking
Settings | Description |
---|---|
Block Same Filename | Prevent users from uploading when there is an existing attachment with the same filename:
|
Error Message | The error message to display when there is an existing attachment with the same filename. For example: There is another file with the same name. Please check and rename your file. |
Delete Duplicates | To delete all duplicates except the oldest version:
|
Actor | The user to delete duplicates and add comment. Leave blank to set as Anonymous. |
Comment Visibility SERVICE DESK | The security level of the comment added:
|
Disable Comment | Disable issue commenting when duplicates are deleted:
|
Disable Update Notification | Disable issue updated notification when duplicates are deleted:
|
Virus Scanning
Refer to Additional steps for virus scanning set up for more detailed steps.
Settings | Description |
---|---|
Missing File Check | Add comment to alert user if the file is missing after they are uploaded:
|
Virus Scanning | Scan attachments for virus after they are uploaded:
|
Scanner Path | The full path to the command line scanner. For example:
CODE
|
Additional Options | The additional options for the command line scanner. Leave empty if not required. |
Exception Handling | |
If file is infected | Check the checkbox to:
|
Any other errors | Check the checkbox to:
|
Jira Sysadmin Group | The group to send an email on the details of the occurrence. |
Alert Message | The error message to be added as comment when an infected file is detected. Filename of the infected file will be included in the comment. |
Actor | The user to add the virus alert comment. Leave blank to set as Anonymous. |
Comment Visibility SERVICE DESK | The security level of the comment added:
|
Quota Checking
For more info on quota check and management, refer to:
Settings | Description |
---|---|
SITE LEVEL | |
Quota Check | Whether to check quota when uploading attachments:
|
Default Quota Allocated | The default quota (disk space) allocated for attachments in each project. |
Error Message | The error message to display when uploaded file size exceeds the quota available. For example: This project has reached the disk quota limit. Please housekeep the attachments or inform the Jira admin to increase the quota. |
Alert Threshold | The threshold to display the announcement banner. Enter 0 to disable the alert.
|
Alert Message | The alert message to display in the announcement banner when project reaches alert threshold. This project has exceeded 90% of the disk quota. Please housekeep the attachments or inform the Jira admin to increase the quota. |
PROJECT LEVEL | |
Permissions | Allow users to view space quota:
|
Tips | Whether to show tips in space quota:
|
Text | The tips to display in space quota. Default text will be displayed if left empty. Check out the checklist for Project Admins to housekeep attachments. |
URL | The URL of the page to link in the tips. |
Notifications
Refer to Email notification for attachment updates for more info.
Settings | Description |
---|---|
Event to Fire | The event to fire when attachments are added/removed. This event can be used in the notification scheme. It is recommended to create a separate Attachment Updated event. |
Attachment Download Log
Refer to Restrict attachment downloads for more info on how to restrict groups and/or project roles from downloading attachments.
Settings | Description |
---|---|
Logging Mode | Keep track of the user and date time of attachment downloads:
|
Look and Feel
Refer to Display text for attachment upload for more info.
Settings | Description |
---|---|
Attachment Field Text | The text to display in the Attachment field in issue view screen. Supported variables:
|
Show Attachment Limits | Show attachment limits used and available in the Attachment field:
|