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The settings are categorised into the following tabs:
File Type Blocking
Refer to Restrict attachments by file type for more info on the filtering.
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Settings |
Description |
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Filter Mode |
Filter mode for uploaded attachments:
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Extensions |
List of comma delimited file extensions to be filtered. |
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MIME Type Check |
Checks the MIME type of the uploaded attachment:
MIME Type checking provides additional protection because it is not possible to bypass file type checks by renaming the file extension. |
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Exceptions |
Always allow files without extension
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Always allow password protected Microsoft Office files
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Always allow Microsoft Office files encrypted with sensitivity labels
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Error Message |
The error message to display when invalid files are being attached to the issue. For example: This file type is not allowed. |
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Actor |
The user to add comment when attachments have been deleted due to invalid extension/mime type. Leave blank to set as Anonymous. |
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Comment Visibility Service Desk |
The security level of the comment added:
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File Size Checking
Refer to Limit the file size for different user groups for more info on setting the file size limits.
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Settings |
Description |
|---|---|
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File Size Check |
To check file size of uploaded attachment:
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Error Message |
The error message to display when file size exceeds the limit. For example: The file size has exceeded the maximum size limit. |
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Total Size Limit |
The total attachment size limit per issue. Enter '0' for no limit. |
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Total Size Limit Error Message |
The error message to display when total attachment size in issue exceeds the limit. For example: The total attachment size in this issue has exceeded the limit. |
Count Limit
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Settings |
Description |
|---|---|
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Max Attachment Limit |
The maximum number of attachments allowed per issue. Enter '0' for no limit. If no attachments are allowed, admins can revoke the Create Attachments permission in the permission schemes. |
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Error Message |
The error message to display when number of attachments in the issue has reached the limit. For example: The number of attachments in this issue has reached the limit. |
Duplicate Blocking
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Settings |
Description |
|---|---|
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Block Same Filename |
Prevent users from uploading when there is an existing attachment with the same filename:
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Error Message |
The error message to display when there is an existing attachment with the same filename. For example: There is another file with the same name. Please check and rename your file. |
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Delete Duplicates |
To delete all duplicates except the oldest version:
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Actor |
The user to delete duplicates and add comment. Leave blank to set as Anonymous. |
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Comment Visibility Service Desk |
The security level of the comment added:
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Disable Comment |
Disable issue commenting when duplicates are deleted:
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Disable Update Notification |
Disable issue updated notification when duplicates are deleted:
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Virus Scanning
Refer to Additional steps for virus scanning set up for more detailed steps.
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Settings |
Description |
|---|---|
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Missing File Check |
Add comment to alert user if the file is missing after they are uploaded:
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Virus Scanning |
Scan attachments for virus after they are uploaded:
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Scanner Path |
The full path to the command line scanner. For example: |
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Additional Options |
The additional options for the command line scanner. Leave empty if not required. |
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Exception Handling |
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If file is infected |
Check the checkbox to:
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Any other errors |
Check the checkbox to:
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Jira Sysadmin Group |
The group to send an email on the details of the occurrence. |
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Alert Message |
The error message to be added as comment when an infected file is detected. Filename of the infected file will be included in the comment. |
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Actor |
The user to add the virus alert comment. Leave blank to set as Anonymous. |
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Comment Visibility Service Desk |
The security level of the comment added:
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Quota Checking
For more info on quota check and management, refer to:
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Settings |
Description |
|---|---|
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SITE LEVEL |
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Quota Check |
Whether to check quota when uploading attachments:
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Default Quota Allocated |
The default quota (disk space) allocated for attachments in each project. |
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Error Message |
The error message to display when uploaded file size exceeds the quota available.
For example: This project has reached the disk quota limit. Please housekeep the attachments or inform the Jira admin to increase the quota. |
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Alert Threshold |
The threshold to display the announcement banner. Enter 0 to disable the alert.
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Alert Message |
The alert message to display in the announcement banner when project reaches alert threshold. This project has exceeded 90% of the disk quota. Please housekeep the attachments or inform the Jira admin to increase the quota. |
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PROJECT LEVEL |
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Permissions |
Allow users to view space quota:
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Tips |
Whether to show tips in space quota:
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Text |
The tips to display in space quota. Default text will be displayed if left empty. Check out the checklist for Project Admins to housekeep attachments. |
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URL |
The URL of the page to link in the tips. |
Notifications
Refer to Email notification for attachment updates for more info.
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Settings |
Description |
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Event to Fire |
The event to fire when attachments are added/removed. This event can be used in the notification scheme. It is recommended to create a separate Attachment Updated event. |
Attachment Download Log
Refer to Restrict attachment downloads for more info on how to restrict groups and/or project roles from downloading attachments.
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Settings |
Description |
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Logging Mode |
Keep track of the user and date time of attachment downloads:
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Look and Feel
Refer to Display text for attachment upload for more info.
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Settings |
Description |
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Attachment Field Text |
The text to display in the Attachment field in issue view screen. Supported variables:
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Show Attachment Limits |
Show attachment limits used and available in the Attachment field:
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