Limit the file size for different user groups

This feature is available in version 4.0.0/5.0.0.

File size limit for different user groups

This allows the enforcement of different permissions for different user groups, which is useful for scenarios such as:

Increasing upload limit for Jira administrators to handle exceptions.
Restricting user groups from uploading a subset of the allowed file types.
- For example, if pdf is in the allowlist, set pdf maximum size to 0 to block the upload.
Setting different permissions for different groups of users
- For example, Service Desk customers can only upload images and text files whereas Service Desk agents can attach more file types
Setting different size limits for different file types.
- For example, to limit a maximum size of 100kb for image files, while other file types can be up to 10mb.

You can enable/disable file size check and edit the corresponding error message at Attachment Checker Configuration > File Size Checking tab.

To access the File Size Limit page, click Edit File Size Limit.

The default groups are:

jira-administrators (Can be changed)
jira-software-users (Can be changed)
jira-servicedesk-users (Can be changed)
jira-core-users (Can be changed)
jira-users (Can be changed)
logged in users
anonymous users

When a file is uploaded, it will check which group the user belongs to in sequence starting from group 1.
For example, if user is a member of both group 1 and 2, the file size check will be based on limits set for group 1.