Which file types are safe for Jira

Introduction

A common question for Attachment Checker users is what are the file types are safe to be uploaded.

We wrote this KB article to help

Consideration Criteria

Here are some questions to ask yourself

Whether the file type can execute malicious logic
Whether the file type can be a carrier of viruses or malicious files
Whether the file type is a commonly used and can be used in future
Whether the file type take up a lot of disk space

Our Recommendations

Through our years of using Jira/Confluence, we recommend to set the allowlist with the minimal set of file types below.

You can refine the list based on the profile of your end users.

You can use this list in the Attachment Checker’s AllowList configuration.

CODE

jpg,png,gif,svg,ai,eps,psd,tif,xcf,doc,docx,xls,xlsx,ppt,pptx,dotx,xltx,potx,pdf,key,csv,log,sql,txt,html,xml,mov,mp4,m4v

Commonly Used File Types

Safe File Types

Those in green are in our recommended list

Type	Extensions	Remarks
Common used Images	gif, jpg, png, svg	We don’t recommend to allow BMP because it takes a lot of space
Other images	ai, eps, psd, tif, xcf	These are file formats used by popular image editors
Microsoft Office Documents	doc, docx, xls, xlsx, ppt, pptx
Microsoft Office Document Templates	dot, dotx, pot, potx, xlt, xltx	Only include them if you need to store the template files
OpenOffice Documents	ods, odp, odt
OpenOffice Document Templates	odt
Other Document Types	key, pdf, rtf, tex, xps, vss
Text Files	csv, log, sql, txt
Multimedia (Audio)	wav, wma, mp3
Multimedia (Videos)	mov, mpg, mp4, m4v, qt, wmv	Potentially used for screen recording
Web	htm, html, xml

Dangerous File Types

This is not an exhaustive list of dangerous. We only list some of them as examples to explain the risks.
Hence we recommend to use the AllowList mode.

Types	Example Extensions	Remarks
Executables	com, exe, pif, msi, scr, cpl, msc, bin	It is possible to include malicious logic or put viruses in the executables
Scripts	bat, py, wsf, cmd, ps1	Double clicking on the batch script can execute the script on Windows
Macro	docm, dotm, xlsm, xltm, xlam, pptm, potmxlsm	It is possible to add malicious logic in macros. There are also some macro viruses around
Compressed files	gz, zip, tar, 7z, arj, rar	It is possible to compress the malicious files in the archives. Hence we included them in this category
Email	msg, eml, pst	Likewise, it is possible to attach malicious file types within the email

Consideration Criteria

Our Recommendations

Commonly Used File Types

Safe File Types

Dangerous File Types

References