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Attachments Housekeeping Policy Template

We have prepared a Housekeeping Policy Template that you can use to communicate with your users across your organization. It is designed in a clear, actionable format that you can easily download or adapt for documentation, Confluence, or even onboarding guides.

Document Title

Jira Attachment Housekeeping Policy

Version

1.0

Effective Date

Insert Date

Owner

Jira Admin Team

1. Purpose:

To ensure efficient use of storage and maintain system performance by regularly removing outdated, unused, or redundant attachments.

2. Scope

The default housekeeping policy applies to all attachments uploaded to Jira issues across all projects.

3. Retention Rules

Issue Status

Attachment Age

Action

Resolved/Closed

> 3 years

Eligible for deletion

Active (To Do/In Progress)

Any age

Retain

4. Exclusions

  • Projects which are linked to audits, legal, or compliance reviews are excluded

    • Project Admins can opt out by selecting “Exclude from Housekeeping” in the Jira project settings

  • Issues can be individually excluded for housekeeping by labelling the issue with "important" explicitly

5. Retention Period

  • All marked attachments are soft deleted for 90 days before final deletion

6. Review Frequency

  • There is a monthly scheduled job to mark the attachments for deletion

  • Project Admins can review the marked attachments and adjust the housekeeping policy accordingly

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